3 yr Guarantee

ALL Equine Protective Boots manufactured after 1st Januray 2011, are supplied with a 3 year manufacturers limited guarantee.

Conditions

- The Guarantee applies to Protective Horse Boots only (not wraps, socks or accessories)

- The Guarantee is against faulty materials or faulty workmanship only. Normal wear and tear is specifically excluded (see notes below)

- When making a claim, Purchaser must produce retailer’s receipt as proof of purchase (or packaging insert sheet if proof of purchase not available)

- Guarantee is limited to a maximum of a replacement product of similar value

- The guarantee will only apply to products that have been used for the purpose for which they were designed and have been regularly maintained to a reasonable standard and show no signs of abuse. Reasonable wear and tear is excluded.

- Acceptance of a claim against this guarantee is at the sole discretion of Natural Dynamics Ltd., who will not prejudice a customer's legitimate legal rights under UK law.

- To adjust the value of manufacturers liability for ‘fair wear and tear’ by the Purchaser, the following limitations of liability will apply:

Age from Date of Purchase - Manufacturers Maximum Liability

0 – 12 months 100% (product replaced free of charge)

13 – 24 months 67% (consumer pays 33% for replacement product)

25 – 36 months 33% (consumer pays 67% for replacement product)

Goods must NOT be returned to the Retailer. Please return (both items in a pair) with proof of date of purchase (or packaging insert sheet if proof of purchase not available), your name, address, email and phone number to:
Dynamics Ltd, PO Box 3672, Chippenham, SN15 9ET, England

NOTES
New Equine protective equine boots are designed to protect your horse from many common injuries to the lower leg during exercise, turnout or competition. However, horses can injure themselves despite wearing boots, either in areas of the lower leg not covered by the protective boot or from strains to tendons, ligaments or muscles. They can also suffer injury as a result of accidental or neglectful lapses in care or husbandry. The manufacturers are therefore not offering any guarantee against horse injury.

Additionally, any product can be damaged if sufficient force is applied. The forces, stresses and strains on (or against) an equine protective boot by a powerful horse can be extreme and the protective boot is intended to be the sacrificial layer covering part of the horse's lower leg. There are therefore many circumstances when damage to the protective boot should be expected. This should not indicate that the protective boot is defective. [As an example; a riding helmet is likely to suffer structural damage whilst protecting a rider who is thrown from a horse on to a metalled road. This does not indicate that the helmet is faulty].

New Equine Wear packaging provides clear Washing and Care instructions. Failure to observe these instructions will invalidate the guarantee.

The above points should be taken into consideration prior to making a claim against this guarantee.